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By Diane Toops, News & Trends Editor | 05/28/2009
Experts have made so many prognostications about the recession’s duration. Some predict the recession will end during the third quarter of this year, others claim a rebound won’t begin until the end of 2010, and some naysayers claim it will never end.
Because the current recession differs from past recessions in depth and scope, the American consumer is questioning the fundamental assumptions of the American dream -- characterized by buying a house that rises in value, holding a job with security, building savings, easy availability of credit when needed and a better future for the next generation.
“CPG innovators can inspire the Downturn Generation by providing promotion strategies that match their desires, speaking to them through online sources, and realizing that a product that is good enough is really good enough. These strategies can help brace us for the new conservative consumer.””
- Thom Blischok
IRI’s latest Point of View study highlights how shoppers are changing behaviors to adapt to the unstable economy, and it uncovers the new habits they intend to continue even if the economy improves. The report reveals permanently changed approaches toward important rituals, including diet, self-care and home maintenance. It classifies three emerging categories of shoppers:
Optimists, maintainers and pessimists are each weathering the recession in unique ways, but all have made obvious behavioral and attitudinal changes and many admit they intend to prolong the use of their new methods,” says IRI Consulting and Innovation President Thom Blischok. “We believe the Downturn Generation will continue their current behavior patterns until they have regained confidence in the U.S. economy. Interestingly, shoppers looked for a return of stability as a signal that the economy is pulling out of the recession -- in particular, stability across gas, food and energy prices, as well as home values.”
Nearly 64 percent of surveyed shoppers characterize their financial condition as a little or a lot worse off than last year; approximately 30 percent believe their finances will be a little or a lot better one year from now; 70 percent note they have less savings than before, and 71 percent agree they have less total wealth.
“Financial pressures are causing shoppers to give up favorite brands, buy smaller quantities of preferred items or postpone non-essential purchases for entertainment in order to save money for their most important needs,” adds Blischok. “Additionally, 30-47 percent of consumers are buying less-healthy products and fewer fresh produce and organic items. This is a fundamental shift from the trends we noted before the economic downturn.”
Just over half work to make ends meet by trying new brands priced below the brands they’ve purchased in the past; 39 percent are giving up some of their favorite brands entirely; and more than 51 percent have redefined “essential.” More than 44 percent seek out and buy store brands as part of a money-saving strategy, and 46 percent buy more private label or store brands than in the past.
Treats have not disappeared from the menu, however. Just fewer than 54 percent look for affordable indulgences, and 44 percent still buy their favorite treats but in smaller quantities. Only 16 percent still splurge on premium or gourmet products on a regular basis.
Spending on “good-for-you” food products is down, and 30 percent buy fewer healthy products because they are more expensive. Similarly, 30 percent purchase less fresh produce, and 47 percent buy fewer organic products.
For at least the past decade, consumer packaged goods (CPG) companies focused on new product development to generate incremental revenues, and shoppers have been willing to pay more for these new innovations. Today, shoppers are much more focused on price and will react to re-engineering an existing product to cost less as opposed to creating a new product that might perform a function a little bit better but at a higher price point. Thus “good enough” is good enough, points out IRI.
And the Downturn Generation will take significant convincing before they believe it is safe to open their wallets and purses again. Unlike Boomers, Gen X’ers and others, this generation is not defined by age but by mentality. This group has less long-term optimism and a much more cautious outlook for the future than their predecessors.