The Team Approach: Making Pet Food More Human

Many of the same concerns and demands for human nutrition are reflected in what owners want for their pets.

By Pan Demetrakakes, Senior Editor

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“Awww…he thinks he’s people.” And well he might, considering the food he’s getting.

Appealing to owners’ taste buds has always been standard strategy for pet food marketers. But it seems like each year, the “humanization” of pet food gets carried to new heights. If it appeals to people, chances are that somewhere, someone will apply it to food for dogs, cats and other furred or feathered companions.

Perhaps the broadest such trend is toward natural ingredients. Owners are eschewing artificial ingredients in pet food as surely as in the food they buy for themselves. This tendency no doubt received a boost from high-profile scandals about tainted pet food, the worst being the 2007 melamine contamination in pet food ingredients sourced in China. (See “A Look Back at a Scandal” on the next page) According to a survey by market research firm GfK, about 78 percent of new pet foods and treats marketed during 2017 made “natural” claims. The second-highest claim for new products was “grain-free,” at 53 percent.

In a high-profile manifestation of the drive toward natural pet foods, Petco, one of the largest pet care retailers in America, announced in November that it will phase out food or treats with any kind of artificial ingredients by next May. CEO Ron Coughlin said in an interview with Fox Business, “If you think about the pet we love, do we want ethanol to be served to them? Do we want sulfur dioxide?”

Pet gourmets

Another sign of the drive toward natural ingredients is the proliferation of boutique pet food companies with gourmet ingredients. Snif-Snax Inc. ( boasts that its products have only two ingredients: smoked salmon and sweet potatoes.

“The most important fact about Snif-Snax is that it evolved from a leading global producer of smoked salmon products which supplies restaurants, hotels, retailers and cruise lines around the world,” says acting COO Chris Hlubb. “Thus, our product comes from trimmings from those facilities which are making the salmon we enjoy and provide daily to discerning consumers.”

Snappy Tom Pet Supply ( also caters to the natural market, with real fish and meat, no artificial additives and grain-free formulations. “Today there is a demand for true natural ingredients along with human grade non-chemical vitamins and minerals,” says Robert Hernandez, national sales manager. “Pet owners want real meat and fish and no [by]products in their pets’ food.”

Demands that owners are now making on pet food go beyond natural ingredients to get very specific. These include probiotics and other digestion-aiding ingredients, as well as formulations that are gluten-free, protein-rich, non-GMO and include omega-3 fatty acids, glucosamine/chondroitin and more. A continuing popular trend is micro-targeted nutritional benefits for different kinds of pets, including by age, size, weight, activity level, type of fur, allergies and other conditions and factors.

Processing variety

Processing and packaging methods will have to keep up with this demand for variety in pet foods, as well as broader trends that affect all foods, says Nigel Lindley, business development manager for Ever Extruder (

“Due to significant changes in protein availability and general raw material costs, the tools for flexibility in processing have become more valued,” Lindley says. “Computer control, traceability and, we believe, sustainability will become prominent. As end users become more and more knowledgeble on feeding their pets and also environmentally focused, highlighting this on the bag or packet, to distinguish choice of both producer and product, will be an up-and-coming trend.”

The choice of processing method largely depends on the moisture content of the product—which, in turn, depends on its intended use.

Freeze-dried pet food is an established but niche category, mostly used for higher-end, high-protein products. Frozen food is even more niche, due to its expense and the fact that it’s mostly carried in retail stores dedicated to pet food. It’s considered a “gourmet” item, sometimes used as a “topping” or additive to dry food. An alternative method is air-drying, usually used for meat-based pet food and chewy treats. Air-dried meats have a relatively long shelf life and usually don’t need to be reconstituted with water.

Wet food is either retorted in solid cans or extruded, usually in meat-heavy formulations with about 60 to 70 percent moisture. Extrusion allows the product to be cooked, then packaged in aseptic pouches, an increasingly popular option.

The dry facts

But dry pet food is still by far the most popular kind. More than 80 percent of the pet food sold in the U.S. is dry dog food like kibble, according to GfK. And the great majority of that is extruded.

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