So, as I looked at the trends from the 10 articles, I came to the conclusion that no one really knows what will happen.
What should a food company do and what should they not do? First of all, dig deep into the trends. Make sure you see some of the evidence that suggests a trend is real and not a fad. An indicator of a trend is that the changes can be seen across multiple categories, and not just in one. Follow the ABCD rule ("always be collecting data"). Don’t take someone’s word for it. To paraphrase Jerry Maguire, "show me the data."
On the other hand, you can’t be too conservative. Being first in a market has positive and long-term advantages. If you wait until the “trend” is absolutely apparent, you may be too late. It takes faith as well as data analysis to get into the growing markets before everyone else is there.
Don’t be taken in by what you see and hear in the market. While Burger King is advertising the Impossible Burger like crazy, it is reported that the company is selling 45 per day per store, versus hundreds of real meat hamburgers. Shelf space is also not a great indicator, either, as you can buy that space. I remember when Silk soymilk had a huge section in the dairy department and I thought it must be doing really well. I later found out the company was paying for the space.
Don’t be afraid to talk to consumers in the market place. As John Le Carré said, “A desk is a dangerous place from which to view the world.” While marketing research may be the main source of information, don’t undervalue walking and talking to the market. So many managers have given up on observation and rely solely on focus group reports to tell them what is important to consumers.
You should not just visit grocery stores but conventions in other food categories. So many marketing managers only go to conventions where their products belong. Visit other categories. See if the trends you believe are pertinent to your products are pertinent to other categories.
Finally, don’t be afraid to put a toe in the water. You don’t have to be “all in” until you are more convinced it is where to be. Test, test, test! While it can be expensive if a product fails, it can be much more costly if you miss a burgeoning trend. Evaluating new products is not like a batting average. In many cases if you try 10 products and nine fail, you may find the one successful product pays for all the losers and then some.
No one has future vision, but some careful steps in evaluating today’s consumer can make us more successful in the future.