The year 2005 will mark the 75th anniversary of the supermarket â “a resilient and ever-changing enterprise whose contribution to communities worldwide is immeasurable,” according to Tim Hammonds, president and CEO of the Food Marketing Institute (FMI).“Created during the Great Depression,” Hammonds said, “the supermarket first delivered self-service and low prices, then boundless variety, healthy fresh foods, one-stop shopping, convenient prepared foods, and now gourmet, ethnic and organic offerings. “Today the supermarket endures as a concept more than a single format. Whether consumers are shopping at a conventional supermarket, combination food-pharmacy store, a supercenter or a warehouse outlet, the business model remains the same: affordable prices, vast variety, abundant fresh foods and convenience.” Among its contributions over the past 75 years, the supermarket:
- Has decreased the cost of food to nearly 6 percent of disposable U.S. family income â the lowest of any country in the world â and down from 21 percent in 1930 and 50 percent in the 19th century.
- Provides consumers with ever-increasing variety. The corner grocery store of the 1920s carried about 700 items, most sold in bulk, and consumers had to shop elsewhere for meat, produce, baked goods, dairy products and other items. The supermarket brought all these products under one roof. The number of products carried climbed to 6,000 by 1960 to 14,000 by 1980 and to more than 30,000 today.
- Delivers one-stop convenience â a life-saver for today’s time-starved soccer moms and dual-income families. Even the first stores featured health and beauty care items, electrical supplies, auto accessories and lunch counters. Today the offerings include prescription drugs, flowers, magazines, greeting cards, photo developing, banking and other services, along with a growing assortment of ready-to-eat and -heat foods.
- Helps pioneer technologies to improve efficiency and customer service, most notably the bar code â now ubiquitous across numerous industries. Recent innovations such as self-scanning, online ordering, electronic shelf labels and computerized carts and kiosks are enhancing the shopping experience from the home to the aisles to the checkout.
- Promotes consumer health and well-being by offering a host of fresh, nutritious foods â including year-round produce. Supermarkets employ nutrition professionals to help customers prevent illnesses and manage chronic diseases through healthy diets. Stores also bring in nurses to check blood pressure, bone density and cholesterol levels.
- Serves communities with compassion, supporting food banks, schools and other vital institutions. In the times of greatest need, such as the hurricanes that swept Florida in 2004, supermarkets are among the first businesses to reopen, dispensing water, medical supplies, batteries and other essentials.
- “Families shop at their stores an average of twice a week, continually demonstrating what they demand.
- “Technology has given us the ability to track what consumers like and don’t like with increasing precision and speed.
- “With a net profit of one penny on each dollar of sales, companies have virtually no margin for error, making supermarkets relentlessly competitive in discerning exactly what their customers want.